All resources

Websites

A faster website starts with the right fixes

October 6, 20263 min read

Use this guide, “A faster website starts with the right fixes”, to plan your next steps. A website can look polished and still feel slow on the phone your customer actually uses. Improving that experience starts with identifying where the wait happens: before the page arrives, while large assets load or when a visitor tries to interact. A performance report is a starting point for that investigation, not a substitute for it.

Key takeaway

Measure an important customer journey, make one focused improvement and compare the result under similar conditions.

01

Pick the pages that matter

Start with the homepage and the pages visitors need to enquire, compare services or complete an order. Test on a mobile device and use a repeatable test setup. Record how the page feels as well as the report findings: when useful content appears, whether the layout jumps and how quickly an action responds.

02

Look at the images first

Large images often account for a substantial share of a page download. Serve dimensions appropriate to their display size and use an efficient format where supported. Reserve space in the layout so content does not jump when an image appears. Images further down a page may be loaded later; the image needed immediately at the top deserves separate attention.

03

Review scripts and embedded content

Inventory analytics, chat widgets, videos, animation libraries and other third-party additions. Keep each one tied to a clear business purpose. Some work can load only when it is needed rather than blocking the initial experience. Confirm that any change still preserves the forms, navigation and transactions that visitors rely on.

04

Check the delivery path

Review the time spent requesting the page as well as the time spent displaying it. Slow database queries or application work may need a different fix from large frontend files. Where caching is appropriate, agree which content can be shared and which must remain specific to a signed-in user. Avoid applying one caching rule to every kind of response.

05

Keep fonts and movement deliberate

Custom fonts and animations can support the brand, but they also need sensible loading and runtime behaviour. Limit unnecessary font variants, maintain readable fallback text and keep motion from interrupting the main task. Respect reduced-motion preferences. A simple interface that responds promptly is often more useful than an effect that delays the next step.

06

Measure after each useful change

Compare the same pages under similar conditions and test the customer journey again. Keep a short record of what changed and the result. Performance can regress when new content, scripts or features are added, so make a periodic review part of maintenance rather than treating one launch-day score as a permanent property of the website.

Your next-step checklist

  • Choose a repeatable mobile test journey
  • Review image dimensions and loading behaviour
  • Remove or defer scripts without a clear purpose
  • Check page delivery and caching responsibilities
  • Compare results after each focused change

Further reading

Check the official documentation for current implementation details.

Put this guide to work.

Tell us about your goals and current setup. We can help you discuss the requirements and plan a suitable next step.

Discuss your project